LoveOurRoof, an Xcel Company Lic#DR 2020-9778
10608 Widmer Rd, Lenexa, KS 66215, USA
- Services and scope: Customers report successful installations across siding (Hardie board), windows, roofing, gutters, soffit, and painting, with several projects replacing multiple exterior components at once.
- Communication and contacts: Justin is frequently named as a knowledgeable, patient point of contact who answers questions, provides regular updates, and helps coordinate options (e.g., window grid patterns). In at least one review, a lack of overall crew communication during the process was noted.
- Timeliness and scheduling: Projects are described as on time or timely, with clear scheduling commitments and progress updates throughout. Financing and payment terms (including no money down in one case) helped with scheduling.
- workmanship and site practices: Crews are described as professional, meticulous, and respectful. They protect interiors (e.g., using work blankets) and clean up daily, with high praise for caulking quality and overall craftsmanship. In one review, some litter and casual behavior by a crew member were noted.
- Project management and coordination: A single point of contact (Steve Scheffler) is highlighted for guiding the process on multi-crew jobs (siding, windows, roofing, gutters, painting), contributing to a seamless overall experience.
- Outcomes and satisfaction: Final results are frequently described as aesthetically pleasing and of high quality, with customers planning to hire Safe Harbor again for additional needs and recommending them to others.
- Follow-up and issue resolution: Post-install follow-up is commonly mentioned, with issues addressed promptly (e.g., small adjustments, drainage fixes, scheduling follow-ups).
- Overall sentiment: The majority of reviews express strong satisfaction and confidence in Safe Harbor Exteriors, citing professionalism, reliability, and a smooth, largely painless customer experience.
James Hardie fiber cement siding (Hardie board)
Excellent
Prompt and timely responses; quotes provided quickly and regular updates throughout the project.
Inconsistent communication in some cases; occasional cleanliness/cleanup issues (trash left on lawn) and/sloppiness by crew.
Not mentioned in the reviews.
Excellent
Generally positive and value-focused: competitive bids, better-than-average pricing, and some mentions of flexible payment terms (no money down).
No homeowner maintenance tips were provided; reviews mention good maintenance practices by the company (protective coverings and cleanup) rather than tips for homeowners.
10608 Widmer Rd, Lenexa, KS 66215, USA
5057 Merriam Dr, Merriam, KS 66203, USA
9215 Bond St, Overland Park, KS 66214, USA