RZ REMODELING

- Overall tone of the experiences is predominantly positive across a range of projects (kitchens, living spaces, concrete work, windows/doors, patios, greenhouse/sunroom, painting, and flooring). Customers frequently describe professional, responsive project managers and crews, good communication, and high-quality results.

- Project managers and staff repeatedly named as positives include Sam and Tom (kitchen, greenhouse/sunroom, windows/doors), Ron (flooring and painting), and Cynthia in the office for helpful support and coordination.

- Consistent practical benefits cited:
- Timely or earlier-than-expected completions (e.g., kitchen remodels finished in about six weeks; window/door replacements completed quickly; some tasks finished in one day).
- Clear communication and design input from the PMs; updates kept customers in the loop.
- Attention to detail, careful protection of the home, and thorough clean-up at job completion.
- Noted value and affordability; some projects mentioned support with financing or budgeting.
- Positive outcomes across many types of work, including cabinets/countertops, flooring, painting, concrete driveways, patio covers, porches/decks, and sunroom/greenhouse projects.

- Repeated endorsements to hire again or recommend to others, with several projects described as meeting or exceeding expectations.

- Notable cautionary note from one detailed negative review:
- Report of significant delays, permit/process issues, design changes not aligned with original expectations, debris left on site, and communication gaps with a specific project manager. The reviewer reported higher costs and a lack of satisfactory resolution, advising others to think carefully and verify contract specifics, permit timing, and scope before proceeding.

- Practical takeaways for potential customers:
- Request a named project manager and a single point of contact (e.g., Sam or Tom) for consistent communication.
- Obtain a detailed written scope, timeline, and milestones; confirm who handles permits and how delays are managed.
- Clarify responsibilities for site protection, debris removal, and cleanup.
- Review contract carefully for scope changes, costs, and approved designs; ask for written approvals of design decisions.
- Consider asking for references and to see examples of similar projects (kitchens, windows, concrete, sunrooms) to gauge consistency in quality and process.