RTS Roofing LLC

- Overall impression: Reviews paint RTS Roofing LLC as a consistently positive experience, with Ed Neura as the primary contact. Customers note fair pricing, reliable scheduling, and solid workmanship.

- Pricing and value: Many customers describe quotes as great or very reasonable, often beating other estimates. Several mention no “nickel-and-diming” and value in upgrades or options explained rather than pushed aggressively.

- Timeliness and completion: Projects are described as fast and efficient, with crews arriving on time and completing work promptly (in some cases, within two days). Cleanliness and thorough cleanup after work are frequently highlighted.

- Communication and coordination: Ed is repeatedly praised for prompt, clear communication—via phone and text, with photographs and schedules. He often guides customers through the process, including coordinating with insurance adjusters and explaining product options.

- Insurance and claims help: Multiple reviews credit RTS with helping navigate insurance claims, providing guidance, and acting as a liaison to maximize coverage.

- Quality of work and materials: Customers report high-quality installation using reputable materials (e.g., Owens Corning shingles) and thorough workmanship. Some reviews mention cost-effective upgrades (like better ventilation) and long-term satisfaction, including repairs completed years after initial installation.

- Reliability, trust, and customer service: The staff, especially Ed, are described as honest, personable, patient, and professional. The company is praised for good work ethic, reliable service, and leaving no trace of their visit aside from a finished roof. Several clients have used RTS for multiple projects or recommended them to others.

- Aftercare and warranty: Several accounts note responsive post-install support, including warranty-covered repairs performed years later, with quick response and satisfactory resolution.