Royalty Roofing and Siding

- Overall, customer sentiment is predominantly positive, with multiple reviews highlighting quick response, professionalism, and high-quality results. Several customers would highly recommend Royalty Roofing and express willingness to hire again.

- Services cited include roof replacement as a core offering, with frequent mentions of gutters, siding, windows, sliding doors, and paint. There are also reports of repair work (e.g., leaks between chimney and roofline) and damage response to hail and wind, sometimes accompanied by insurance claim coordination.

- Practical process details frequently noted: rapid scheduling and on-site assessments, projects completed on time, and thorough cleanup after work. Several reviewers commend proactive project management and regular progress checks.

- Insurance and documentation: Mason (and other staff) are repeatedly praised for meeting with adjusters, handling claims, and providing detailed reports with photos to confirm conclusions and progress.

- Communication and customer care: reviewers describe the team as responsive, knowledgeable, honest, and personable. AJ, Nick, Mason, Devon, and David are repeatedly highlighted for their assistance and responsiveness.

- Staff performance and workmanship: many reviews praise the workmanship and professionalism; however, one review criticizes subcontractors as prioritizing speed over quality and notes repeated follow-up was needed to correct issues. Another reviewer calls the overall quality average, attributing it to subcontracting practices.

- Local business and reliability: several customers appreciate supporting a local company and feel confident in a dependable service.

- Takeaways for potential customers: expect a contractor who can manage storm-damage projects end-to-end (including insurance coordination), deliver on-time results with thorough cleanup, and emphasize clear communication. Be aware that some projects may involve subcontractors, so it may be prudent to confirm workmanship standards and follow-up procedures with the site supervisor.