Royal Roofing

- Across multiple customers, Royal Roofing is described as highly professional, punctual, and respectful of homes, with crews that arrive on time and maintain clean, safe work sites (including thorough cleanup and removal of nails and debris).
- Customers appreciate detailed, transparent communication: step-by-step explanations, proactive updates via emails/texts, and responsiveness to questions.
- The company is frequently praised for high-quality workmanship and attention to detail, including successful handling of custom or complex repairs and effective response to hail damage.
- Insurance handling is a common theme; the team is characterized as experienced with insurance claims and paperwork, sometimes leveraging prior adjuster knowledge to facilitate approvals.
- Price and bids: customers report competitive bids (one customer noted receiving the best price among five bidders) and value for the quality, though a couple of jobs were described as costing more than planned.
- BBB accreditation is used by some potential customers as a filtering criterion, and the company’s reputation for honesty and reliability is repeatedly highlighted.
- Long-term reliability is emphasized: the company has served homeowners for decades (one review notes 20+ years; another cites 34 years in business), with repeat work on multiple homes and referrals from satisfied neighbors.
- Notable positives include the ability to work in challenging conditions (extreme heat) and delivering timely results, including a one-day roof replacement in at least one instance, followed by organized insurance coordination.
- Overall sentiment is positive, with strong recommendations from multiple homeowners and endorsements from professional partners who value safety, communication, and consistent quality.