Roofing911 & Siding911

- Overall impression: The experiences are largely positive, with many customers praising professionalism, quality workmanship, thorough cleanup, and good communication. A few reviews raise concerns about pricing surprises or disputes.

- Speed and scheduling: Several customers note rapid responses, quick quotes, and fast scheduling, with some jobs completed within days or even a single day for large roof replacements.

- Quality and results: Numerous reviews describe high-quality results (e.g., new roofs looking like new, proper decking assessment, ridge vents, wind turbines) and meticulous cleanup, with some customers reporting complete satisfaction and willingness to recommend.

- Communication and guidance: Customers frequently cite clear explanations of the process, assistance with choosing materials (samples provided, color/types discussed), and professional interactions with Sam, Cole, and other team members. A few reviews mention personal property evaluations and responsive follow-up.

- Pricing and payments: Most mentions are favorable, describing competitive or lower-than-expected pricing and some noting insurance handling or no upfront payment. A few reviews compare bids and cite value for the price. One review highlights a surprisingly high bid, and several express comfort with the owner’s involvement and fairness.

- Negative experiences and concerns: A minority report issues such as a $200 service/inspection fee alleged to be billed at the time of appointment, difficulty contacting the company, and disputes over work scope (e.g., missing cricket/flash installation). One reviewer described being threatened with a lien after a dispute, though another post from the owner stated the situation was not the company’s standard practice and that it would be investigated. Another review notes potential misrepresentation or unfinished scope on a particular project.

- Reputation and referrals: Some customers, including real estate professionals, indicate they would definitely recommend Roofing 911 and would hire them again, citing trust in the owner and crew and positive past experiences.