Roof Masters

- The majority of reviews describe Paul Pansano and Roof Masters as punctual, professional, and thorough in their roof inspections, with detailed documentation (photos) and clear explanations of issues and recommended actions.
- Customers consistently note transparent, responsive communication, including regular updates during projects and after-care follow-ups (often with photos or explanations).
- Honesty and integrity are frequently highlighted; several reviews mention no aggressive upselling, skepticism toward others’ “free” upgrades, and guidance that avoids unnecessary roof replacements.
- A wide range of services is documented: roof inspections, repairs (e.g., vent work, joist repair), and full roof replacements; in at least one case a full install was completed in one day with precautions to protect the home.
- The team is described as experienced and reliable, with long-tenured crew members, emphasis on quality workmanship, and thorough site cleanup.
- Several testimonials mention quick response times (including same-day visits for emergencies) and effective handling of insurance processes or walkthroughs.
- There are reports of small, practical fixes (e.g., siding repairs) performed without the need for the homeowner to be present, and instances of post-project tune-ups offered at no cost.
- Customers often express high satisfaction, stating they would hire Roof Masters again and would recommend them to friends and family.