Rock Solid Exteriors Roofing, Siding & Concrete

(4.3)
440 reviews
+1 844-757-6543

Rock Solid Exteriors Roofing, Siding & Concrete Reviews

- Services cited: roofing, gutters, siding, storm-damage repair, and a concrete driveway/sidewalk replacement; one note that the company no longer offers a Windows division.
- Process and transparency: customers reported thorough explanations of the work, options, and financing; some praised the clarity Levi and other sales staff provided.
- Work quality and pride: multiple testimonials described high-quality workmanship, professional crews, and evident pride in the finished product; projects described as outstanding or excellent.
- Crew conduct and cleanup: crews were described as organized, conscientious, and diligent about daily cleanup; work was generally neat and respectful of property.
- Customer service and responsiveness: office staff were frequently praised for being helpful and responsive; some mentions of timely issue resolution, though a few notes cited lapses in communication or delays in addressing post-work fixes.
- Scheduling and timeliness: crews were generally timely and efficient; some reviewers noted quick completions, while others noted that follow-up on issues took longer or required additional contact.
- Pricing and financing: several comments highlighted competitive or good prices and helpful financing options; one reviewer mentioned easier access to best pricing, with another noting financing discussions handled by the office.
- Repeat business and referrals: customers reported returning for multiple projects and recommending the company to others.
- Cautionary context: reviewers advised considering feedback beyond TV ads and weighing personal attention and service quality against competitors.

Summarized by ChatGPT

Additional Information

🏗️ Common Materials

General siding (no specific materials mentioned).

Quality Rating

Excellent

⏱️ Response Time

Very quick and responsive; issues fixed promptly (often within days).

📝 Common Complaints

Communication delays or lapses when addressing issues and repair follow-up; some delays in returning to fix issues.

🛡️ Warranties Offered

Not mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing and good value; financing options available.

🔧 Maintenance Tips

None mentioned.

Location

Other Siding Repair Services in Sterling Heights

J Taylor Construction

J Taylor Construction

(4.9)

J Taylor Construction, 47790 Robin St, Shelby Township, MI 48317, USA

Rapid Roofing

Rapid Roofing

(5)

13854 Lakeside Cir, Sterling Heights, MI 48313, USA