Robinson & Sons Roofing & Remodeling

(4.9)
63 reviews
+1 757-540-2400

Robinson & Sons Roofing & Remodeling Reviews

- Scope of work commonly includes roof replacement and repair, gutters, siding, and occasionally porch work; customers report both small repairs and full replacements, with upgrades (e.g., 20-year to 30-year shingles, gutter guards) offered without hassle.
- Response and verification are consistently prompt: quick initial contact, same-day or rapid scheduling for inspections, and detailed, transparent written estimates (including pre-job quotes before starting).
- Team and communication: point people like Jordan, Brady, and Danny provide clear, ongoing communication, often with photos and step-by-step explanations; updates are frequent and questions are answered promptly.
- Insurance coordination and financing: the company is experienced in working with insurance carriers, helping save customers money, and can arrange affordable payment options when needed.
- Scheduling and workmanship speed: many projects are completed quickly, sometimes in a single day for roofing, with crews arriving on time and finishing efficiently.
- Quality and materials: customers report professional execution, attention to detail, and upgrades to higher-quality materials; some projects include color matching, venting improvements, and better gutter systems; a strong emphasis on thorough installation and durability.
- Cleanup and site care: post-work cleanup is praised as thorough, with practices such as daily debris removal, magnet sweeps, and protection of surrounding property (e.g., covering a pool).
- Warranty and reliability: customers note strong warranties (lifetime workmanship coverage under certain conditions) and regard the company as a reliable, top-rated local option; multiple reviews describe them as trustworthy and easy to work with.
- Customer experience and trust: repeated recommendations and high overall satisfaction; homeowners often reference professionalism, courtesy, and respect for the home.
- Local fit: reviews are centered on Hampton, VA, with many customers describing the company as a preferred, locally owned contractor for roofing, siding, and gutters.

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Additional Information

🏗️ Common Materials

No siding materials are mentioned in the reviews; the focus is on roofing materials (metal roofs, asphalt shingles, Malarkey shingles, TPO) rather than siding.

Quality Rating

Excellent

⏱️ Response Time

Fast; typical response and scheduling was within 24 hours or the same day after contact.

📝 Common Complaints

Occasional scheduling delays or a brief wait before crews could start.

🛡️ Warranties Offered

Lifetime workmanship warranty (subject to conditions) and manufacturer warranties on roofing products.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Value for money with competitive pricing; no hidden fees; some quotes were significantly lower than rivals.

🔧 Maintenance Tips

No explicit maintenance tips were given; some reviews mention planning maintenance or replacement in the future.

Location

Other Siding Repair Services in Newport News