Rivas Construction & Roofing

- Scope of work and services: Reviews describe roofing replacements and related tasks (and occasional ancillary work such as garage door glass replacement, interior repairs, painting, and parapet/stucco work). Several customers noted thorough cleanup after completion and attention to detail.

- Communication and project management: Several customers praised hands-on involvement by Mr. Rivas and his wife, with good communication throughout the process. A recurring theme is mixed reliability in responding to calls: some customers reported delays or lack of returned calls from the owner, while others highlighted proactive communication, especially from Adrian, who coordinated logistics and delivery of documents.

- Insurance handling: Multiple reviews mention the company assisting with insurance claims, reviewing coverage with adjusters, and guiding customers through the process. This was cited as a practical benefit in several cases, though obtaining necessary documents (warranty, receipts) sometimes required follow-up.

- Timeliness and workmanship: The majority of reviews describe crews that showed up on schedule, completed work as promised, and conducted professional installations with durable results (notably wind resistance for roofs) and careful cleanup. Some positive remarks highlighted tarping during rain and no-cost fixes for incidental damage (e.g., sidewalk scratches).

- Documentation and warranties: There are mixed experiences regarding warranty and invoice/receipts delivery. In at least one case, delays or missing documents prompted customer contact, but a later update indicated that warranty and receipts were hand-delivered by Adrian and resolved.

- Customer satisfaction and referrals: Several customers expressed high satisfaction with workmanship and would recommend the company or hire again, with some neighbors also engaging the contractor after favorable experiences. A few reviews expressed dissatisfaction with responsiveness or reliability, but in at least one case these issues were mitigated by later actions from a company associate.

- Practical considerations for potential customers: Expect thorough scope coverage (roofing, related repairs, and insurance coordination), potential variability in owner responsiveness, and the importance of obtaining and verifying warranties and receipts. The team, particularly Adrian, is frequently cited as a positive point in coordinating work and delivering needed documents.