Riley Hays Roofing & Construction. LLC

- Overall sentiment: The reviews consistently describe Riley Hays Roofing & Construction as punctual, professional, responsive, and trustworthy, with multiple customers indicating they would use the company again or recommend it to others.

- Services performed: Roof replacement and repairs, guttering, fascia and soffit work, waterproof flooring, metal installation, emergency storm-related repairs, and wind turbine replacement. Projects ranged from small repairs to a large multi-component job, including work at a Little Rock building (1922 W. 2nd St).

- Timeliness and reliability: Customers report prompt quotes (often within days), on-schedule start times, and completion on budget. Emergency response was noted as fast (often within an hour of contact), with work progressing promptly after approval.

- Communication and transparency: Clients value clear explanations of issues and options, honest assessments (including whether hail damage is present), and regular updates throughout the process.

- Quality and workmanship: Repeated praise for high-quality craftsmanship, attention to detail, and durable results; several reviews mention no leaks after completion and adherence to current local codes.

- Customer service experience: Staff described as courteous and professional; project managers and crews are noted for being responsive, accommodating changes, and facilitating insurance or claim-related steps when needed.

- Value and reputation: Several reviews highlight good value for the quality received, with mentions of awards and repeat business from realtors and property owners, reinforcing a positive reputation.