Renova Roofing & Construction

Overall, the experiences described are highly positive, with a focus on responsiveness, professionalism, and clear communication throughout the process.

Key personnel praised include:
- Ethan Perdue: led projects, provided thorough explanations, responded quickly, helped with insurance coordination, and guided customers through the process.
- Jim Perdue: conducted inspections, identified serious issues, handled insurance paperwork, and did the legwork to move projects forward.
- Dillon: walked customers through steps and maintained ongoing communication.
- Austin: kept customers updated.
- Carlos and crew: worked efficiently and quickly, found and repaired damages, and were courteous.

Practical service details noted by customers:
- Free roof inspections.
- Fast responses to questions and requests.
- Inspections that identified damages, with repairs often completed the next day.
- Assistance with obtaining insurance approval for a new roof.
- End-to-end process support that reduces customer effort.
- Fair pricing mentioned in at least one case.
- Availability of metal shingles as a unique offering.
- Renova’s commitment to standing by their work.

Typical outcomes reported:
- New roofs installed successfully, with positive aesthetic results.
- High overall satisfaction (e.g., phrases like “could not be happier,” “10/10”).