Renew Home Exteriors

- Overall pattern: Several customers report an initially smooth contact and on-time early visits, but also multiple issues during the sales/quoting phase (promises from a salesperson not aligning with what was delivered) and delays in scheduling and material readiness. Once on site, many customers praised the workmanship and crew, with some noting the process became seamless and the end result was satisfactory or excellent.

- Quotes, deposits, and scheduling: One customer paid a deposit after multiple meetings with conflicting information and delayed start dates; another noted a long gap between the estimate and receipt of a formal quote. In several cases, material delivery and start dates required follow-up calls to confirm, causing frustration.

- On-site performance and outcomes: After issues were resolved (notably by the measurements technician Shawn), projects proceeded with little disruption and were described as well-executed. End results for siding, gutters, doors, and roofing were repeatedly praised for quality, attention to detail, and aesthetics. Specific installations (exterior storm door, side door, gutter work) were highlighted positively.

- Staffing and service anecdotes: Shawn (measurements) was credited with resolving the order discrepancies; Ray and Tommy received praise for door installation; multiple customers highlighted professionalism and courtesy of crews. Michael H. was singled out by one reviewer as a preferred team member; other staff members (Mike, Sean, Joe, Kip, Chris, Mark) were mentioned with mixed experiences, ranging from highly positive to a negative note about a slow estimate process.

- Additional services and value: Drone-based roof inspections were offered free, performed on three-story homes; reports were detailed and images highlighted minor hail strikes but no urgent repairs were needed. Roofs, siding, and gutters were described as quick to evaluate, quote, and complete in several cases, with some customers citing affordability and clear explanations about siding options, color choices, and financing.

- Notable gaps: A recurring theme is communication and responsiveness during the early project phase (sales and estimates) and occasional delays in material readiness and start dates. Despite these, several customers ultimately felt the workmanship and final results justified the process.

- Overall sentiment: The experiences skew positive regarding workmanship, professionalism, and end results, with some customers emphasizing frustration during the initial quoting and scheduling stages. Customers repeatedly note satisfaction with the final appearance and function of siding, doors, and roofing, and several would recommend Renew Home Exteriors.