Reliable Roofing & Construction

(4.7)
111 reviews
+1 574-302-7977

Reliable Roofing & Construction Reviews

- Overall impression: Multiple customers describe Reliable Roofing as professional, responsive, and reliable, with high-quality workmanship and fair pricing. The team is often praised for communication and going above and beyond during projects.

- Leadership and team: Abraham (identified as president) and project manager Ryan frequently appear in accounts as primary contacts who assess damage, coordinate work, and discuss details with homeowners.

- Siding and roofing work: Reports include siding replacement (including diagonally installed siding near a front window) and roof replacements. Some installations required follow-up work (e.g., resealing or redoing window trim; repair of gutters which were subcontracted but turned out well). In at least one case, extra damage was found during work, leading to a higher initial estimate.

- Storm response and on-site service: In a storm event, the crew assessed damage on the spot, provided tarping, and followed through with repairs as part of the service agreement.

- Insurance assistance: Several customers note help with insurance claims, including communicating with adjusters and supporting documentation with photos, which in some cases helped secure full reimbursement.

- Inspections and post-work care: After installation, the team offered to inspect for additional issues and to perform minor repairs if needed; in one instance they provided guidance and determined no further work was necessary.

- Communication and customer care: Customers frequently highlight prompt, clear communication and courteous service; some describe the experience as seamless or stress-reducing, with one noting that the team helped avoid cost increases.

- Mixed notes (potential drawbacks): One customer reported not hearing back after leaving a voicemail for a garage siding quote in May. Another mentioned that the initial estimate was higher because more damage was found than other companies had identified.

- Cleanliness and completion: Several accounts mention the crew finishing efficiently, cleaning up the job site, and delivering a finished result that met expectations.

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Additional Information

🏗️ Common Materials

No specific siding materials are mentioned; reviews discuss siding repair in general.

Quality Rating

Excellent

⏱️ Response Time

Very prompt; often same-day or within 24 hours.

📝 Common Complaints

Communication gaps in quotes; higher pricing due to additional damage found; occasional workmanship concerns on trim or gutters.

🛡️ Warranties Offered

Not mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally fair and reasonably priced; a few reviews note higher quotes due to extensive damage found, but overall good value.

🔧 Maintenance Tips

No explicit maintenance tips; however reviews mention promptly tarping damaged areas and proactive inspections to catch issues early (e.g., mold concerns).

Location

Other Siding Repair Services in South Bend