Red Ladder Roofing & Construction

(5)
118 reviews
+1 940-736-8577

Red Ladder Roofing & Construction Reviews

Customers reported generally positive experiences with Red Ladder Roofing & Construction across a range of roofing projects, primarily wind- and hail-damage repairs and tile roof work. Key practical details include:

- On-site assessments and planning: Bryan Prince or Ricky conducted initial inspections, explained the process, and used drone imagery to show the site and quantify tile replacement needs. They provided thorough, profession-focused recommendations to improve roof reliability.
- Timeliness and execution: services were scheduled promptly; two-person repair crews completed many small-to-moderate jobs quickly, and some installations were finished in a single day.
- Quality of work and crews: customers noted highly trained, experienced crews with knowledge specific to delicate tile roofs; crews were efficient, completed work to a high standard, and left sites clean.
- Pricing and sales approach: pricing was described as fair, with no aggressive upselling; several customers appreciated straightforward, honest assessments and value for money.
- Insurance support and customer care: the company assisted customers in dealing with insurance processes, displaying patience and persistence through delays beyond their control.
- Communication and professionalism: staff, including Elliott, Ricky, Shelby, and others, were consistently described as professional, responsive, and trustworthy; customers felt well informed throughout the project.
- Overall satisfaction and referrals: multiple customers gave high praise (5-star ratings), stated they would use Red Ladder again, and some cited professional endorsements from realtors or peers.

Notable points mentioned by customers include same-day service in at least one instance, the use of aerial photography for assessment, and the installation of an additional feature (a wind turbine on a well house) as part of a project.

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Additional Information

🏗️ Common Materials

No siding materials mentioned; references to shingles and terra-cotta tile roofing.

Quality Rating

Excellent

⏱️ Response Time

Same-day response/service

📝 Common Complaints

Few or no complaints about workmanship; some mentions of dealing with insurance company delays and delays outside customer control.

🛡️ Warranties Offered

Not specified

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive; described as fair price and good value for the work.

🔧 Maintenance Tips

No maintenance tips provided.

Location

Other Siding Repair Services in Denton