Ready2Roof Meridian

Reviews for Ready2Roof show a wide range of experiences. Some customers report highly positive, professional service and rapid completion, while others describe billing disputes and communication problems.

Positive experiences and practical details:
- Several customers praised Ethan Purdue, Jim Purdue, Rob Walsh, Miss Bonnie, and other team members for professionalism, responsiveness, and clear communication.
- Roof replacements were often completed quickly, with jobs finished in a day or less and crews leaving the site clean.
- Staff were described as handling insurance coordination well, explaining the process, and keeping clients updated on material orders and progress.
- Positive testimonials mention good customer service, helpful problem solving, and reliable workmanship.

Negative experiences and practical details:
- A number of customers alleged billing issues, including changing estimates, extra charges for materials not used, and disputes over supplements and final balances.
- Several reviewers claimed they were charged for gutters that were never removed or replaced, and that some charges were not disclosed upfront.
- Language barriers and communication problems were noted, with concerns about the ability to communicate effectively when crew members did not speak English.
- Some reviewers alleged deceptive practices or misrepresentation, including accusations of overbilling insurance and requests for additional, unexplained payments.
- A few customers stated they would not recommend the company and claimed the company did not follow through on promised work or corrections.

Practical takeaways for potential customers:
- Obtain and review a detailed written estimate that clearly lists materials, supplements, and any potential upcharges.
- Confirm whether gutters or other components are included or charged separately.
- Ensure a clear, written agreement about timelines, scope of work, and who will be on-site (and their language compatibility if needed).
- Keep thorough records of communications and payments, and verify insurance coordination steps.
- Read multiple reviews to gauge consistency in service quality and billing practices.