Rojas Roofing
205 N College Ave Suite 010A, Bloomington, IN 47404, USA
Summary of customer experiences with RCV (roofing, gutters, and related work):
- Services performed: gutter cleaning, gutter guards installation, roof repair/replacement, soffit work, vent repairs (including roof vents), snow guard installation, and general roof/gutter repairs after weather events or leaks.
- Quotes, estimates, and pricing: the quote process was described as easy, with fast and fair estimates. Several customers noted thorough estimates that included inspections of the roof top, attic, and exterior; pricing was described as fair or more than fair, with some mentions of a minimum charge in certain cases.
- Scheduling and timelines: most projects were completed within the quoted window or shortly after approval. Some jobs finished quickly (sometimes within a few days). Weather conditions or other factors occasionally caused delays; one report noted a contract signed August 4 and completion October 2 after multiple missed appointments.
- Quality of work and outcomes: many customers reported high-quality workmanship, with repairs that looked like new and durable results. Multiple references praised neat cleanup and professionalism; several clients specifically highlighted positive outcomes for gutters, roofs, vents, and snow guards.
- Communication and customer service: several testimonials described friendly, courteous staff and good communication, including regular updates during the project and assistance with insurance claims. A minority reported poor customer service due to scheduling issues and missed appointments, though on-site work was described as professional.
- Notable experiences: several customers cited quick responses after storm damage or leaks, temporary patches when needed, and guidance through insurance processes. A few also mentioned repeat business or willingness to recommend RCV to others.
- Overall impression and recommendations: a large portion of the feedback indicates a positive overall experience with recommendations to others, though there are isolated notes about scheduling and communication challenges.
No siding materials mentioned
Excellent
Within a week
Poor communication and missed/delayed appointments; scheduling issues
Not mentioned
Excellent
Generally fair with good value for money; quotes were thorough
No maintenance tips mentioned
205 N College Ave Suite 010A, Bloomington, IN 47404, USA
1202 S Main St, Bloomington, IL 61701, USA
2310 S Hickory Leaf Dr, Bloomington, IN 47403, USA