Ray & Sons Roof Repair

- Service scope: Ray & Sons Roof Repair handles residential roof repairs and replacements, gutters and downspouts, skylights, chimney flashing, copper flashing, ice/water shield, wind mitigation reports, and related exterior work. Some testimonials also mention coordination for insurance claims and, in some cases, solar panel projects.

- Responsiveness and scheduling: Numerous customers report prompt contact (often within minutes) and same-day or next-day inspections. Projects are typically scheduled quickly, with many completed within one to two days.

- Assessment approach and honesty: Customers repeatedly note thorough, accurate diagnostics and clear explanations of the fixes. They emphasize honest assessments, avoidance of unnecessary roof replacement, and willingness to involve specialists when needed. Photos or reports of findings are commonly provided.

- Project execution and workmanship: The crews are described as professional and diligent, with on-site owners or managers (Grant, David, Tanner, William, Brandon) overseeing work. Work quality is praised, with emphasis on attention to detail, proper installation, and addressing issues found during the job.

- Site protection and cleanup: Several reviews highlight careful protection of landscaping (tarps around the house) and thorough post-job cleanup, leaving no nails or debris behind.

- Communication and updates: Regular, clear communication is noted, including progress updates via email or on-site visits by supervisors. Clients appreciate being kept informed throughout the process.

- Insurance coordination and reports: Some customers mention assistance with insurance adjustments, including verifying estimates and obtaining better payouts, and obtaining wind mitigation or related documentation as needed.

- Pricing and value: Pricing is described as fair or competitive, with many noting quick, clear estimates and no surprise charges. Several testimonials mention obtaining a low or best price among multiple bids.

- Outcomes and satisfaction: Many customers report high satisfaction with results—reliable leaks repaired, roofs installed or repaired on schedule, and improvements in home protection against weather. Multiple clients express willingness to hire again and to recommend the company to others, including HOA managers and commercial clients.

- Geographic and client scope: The majority of reviews reference Torrance, California, with mentions of residential properties, HOAs, and commercial projects.