R3 Roofing & Exteriors

- Overall sentiment: Reviews are mixed but skew positive. Many customers praise clear communication and quality workmanship when projects proceed smoothly; a few report significant production/coordination challenges and some post-project issues.

- Services performed: Roofing is the primary service (house roofs, and in some cases garages or multiple structures), often with gutters, downspouts, and leaf guards; siding installations are frequently bundled with roofing; one review mentions window wraps and basement-related work.

- Timeline and efficiency: Several projects were completed in a single day or within short timeframes; other projects experienced delays or extended timelines, with one lengthy case described as taking up to 10 months due to communication/production issues.

- Communication and project management: Garrett Tuttle is repeatedly singled out as responsive and helpful; Dan is noted for assisting with insurance details. In contrast, some reviewers describe the production team (Drew) as difficult to work with and note a lack of consistent follow-up, though one owner later apologized and attempted remediation.

- Insurance claims: Multiple reviewers say staff helped navigate insurance claims and explain processes; at least one reviewer encountered misunderstandings about policy coverage (100% vs 80/20 replacement) and customer service related to that issue.

- Quality and outcomes: Many customers report excellent or very good workmanship and a positive appearance (e.g., new siding looks great, roof and gutters look good). A few reviews note leaks or the need for repairs after completion, and one mentions an instance of miscommunication leading to unsatisfactory expectations.

- Cleanup and site impact: Generally positive impressions of cleanup; a few mentions of nails causing flat tires or minor site issues; most say cleanup was done well or improved after follow-ups.

- Pricing and value: Several reviewers describe pricing as competitive or very good, with favorable value for the work performed.

- Recommendations and cautions: Most customers would recommend R3 for roofing and siding, though potential customers should be aware of possible production/communication gaps and verify insurance coverage expectations before work begins. An owner update indicates remediation efforts and improved responsiveness after issues were raised.