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- Customers describe the staff as friendly, knowledgeable, and helpful, with prompt service and timely completion of orders.
- The store is viewed positively, with a willingness to go above and beyond for customer satisfaction.
- In-stock availability is noted for roofing-related materials (e.g., rake, tiles, flat tiles) suitable for older homes.
- Jacob is specifically mentioned as a helpful staff member.
- Overall impression: convenient place to buy roof materials with the staff and store support described as positive and practical for customers.