Premo Roofing Company

(4.6)
64 reviews
+1 831-443-3605

Premo Roofing Company Reviews

- Overall sentiment: Largely positive with multiple mentions of quality workmanship and professionalism; a few concerns raised about pricing, warranties, and emergency availability.

- Strengths frequently noted:
- Neat, tidy job sites and friendly, service-oriented crews.
- High-quality roof work; ability to handle challenging locations and complex projects (including rot/termite work and clay tile roofs).
- Honest, punctual, and professional communication; proactive project management (engineer reports, permits) and on-time crews.
- Positive experiences across different services: roof replacements, solar installations, skylight assessments, and coordination with other contractors.

- Services and practical details mentioned:
- Roof replacement, full solar integration, roof inspections (including emergency inspections), skylight evaluation, and rot/termite remediation.
- Experience with complex access scenarios and coordinating with remodeling schedules.
- Some projects included obtaining permits and proactively engaging engineers.

- Notable concerns raised:
- One reviewer experienced a 10-day wait for an emergency roof inspection.
- A report alleging overcharging for repairs with no refund and a leak that remained unfixed; another reviewer noted no warranty for repairs.
- A general caveat to verify pricing, warranty coverage, and emergency appointment availability before committing.

- Bottom line for potential customers:
- Premo Roofing is commonly described as professional, reliable, and capable of handling complex roofing and solar projects with strong customer service. Prospective customers should confirm emergency scheduling timelines, obtain clear pricing, and verify warranty terms before proceeding.

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Additional Information

🏗️ Common Materials

Clay tile roof

Quality Rating

Excellent

⏱️ Response Time

Usually prompt/on-time; emergency requests could have long wait times (up to 10 days).

📝 Common Complaints

Pricing/warranty issues: overcharging with no warranty or refund for repairs; in one case the roof remained leaking after repairs.

🛡️ Warranties Offered

No warranties mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally reasonable and competitive pricing with good value; one reviewer reported being overcharged.

🔧 Maintenance Tips

No maintenance tips mentioned.

Location

Other Siding Repair Services in Salinas