Premier Choice Exteriors

Summary of customer experiences:

- Service scope: Roofing and siding replacement after a storm, for a townhome in Columbia, MD (Montgomery County area).

- Staff and guidance: Project Manager Henrrey Hong provided detailed explanations; Henry offered clear, layman-friendly information; Donna assisted with insurance navigation and had prior adjuster experience; Sonny led the crew and aided with financing and insurer communications.

- Insurance and financing: Multiple reviews credit the team with navigating insurance claims, sometimes securing a larger settlement than initially offered; financing assistance was available through Sonny.

- Quality of work and cleanup: Reported workmanship described as impeccable and visually appealing; sites were well protected, cleanups were thorough (no debris, magnets used to collect nails), and noise was minimal; some comments noted attention to detail (e.g., painting pipe jacks to match).

- Timeline and efficiency: Several projects were completed quickly, with one reviewer stating installation occurred in one day and stayed on budget.

- Materials and installation specifics: Upgrades included quality shingles, drip edges, ice and water barrier, and ridge vent; some reviewers highlighted thorough protection of landscape and property.

- Customer sentiment: Broadly positive experiences; reviewers praised professionalism, responsiveness, and overall results; multiple endorsements to recommend Premier Choice Exteriors to others.

- Potential concerns noted: One reviewer claimed an overcharge of $900 for tarp services and that tarps were not used; another comment advised checking the Montgomery County Best Picks Report and suggested Premier may not stand behind their product or warranty.

Overall: The majority of reviews describe high satisfaction with staff expertise, insurance assistance, timely installation, and clean, professional workmanship. A minority report pricing concerns and questions about warranties; potential customers may want to verify warranty terms and obtain multiple reviews before deciding.