Phoenix Roofing and Renovations

Summary of customer experiences:

- Overall sentiment: The reviews are predominantly positive, with frequent mentions of strong communication, professionalism, and satisfactory workmanship.

- Communication and project management: Customers often praised prompt responses, clear updates, and guidance through the process, including handling insurance communications and providing documentation.

- Timeliness and efficiency: Many jobs were completed on schedule or ahead of time, with crews described as efficient and thorough; several notes mention quick turnarounds and minimal disruption.

- Insurance and budgeting: A common theme is assistance navigating insurance claims, with attention to documentation, itemized budgets, and coordination with adjusters; some reviewers highlighted challenges with insurers that were effectively managed by the company.

- Quality and materials: Several reviews reference high-quality workmanship and materials (e.g., Owens Corning Duration shingles) and warranties; attention to detail and proper code upgrades (when applicable) are noted.

- Scope of work: In addition to full roof replacements, reviewers mention leak repairs, hail-damage assessments, and related improvements (ridge vents, vent boots, air-circulation recommendations) handled as part of the service.

- Service and conduct: Customers describe courteous, professional crews and positive interactions with specific contacts or managers, with emphasis on site cleanliness and thorough cleanup after work.

- Cleanliness and site impact: Multiple reviews note that crews left the exterior of the home clean and tidy post-work.

- Recommendation: The majority of reviews express strong willingness to recommend the company to others.