Peterson Roofing and Home Improvement

Overall, customers report overwhelmingly positive experiences with Peterson Roofing and Home Improvement, describing the company as a long-standing, family-owned business in the Quad Cities that handles roofing, siding, gutters, and related repairs, including storm and hail damage.

Key practical takeaways:
- Responsiveness: Reviewers note prompt callbacks and timely follow-through on issues, with several mentions of immediate or same-day responses.
- Communication: Consistent, clear communication with homeowners and, in many cases, with insurance companies; staff (e.g., Ryan, Jody) are praised for courtesy and attentiveness.
- Quality and scope: Work spans roof replacements, siding installations, gutters/downspouts, skylights, trim repair, vent replacements, and even pole barn roofs; projects are described as high-quality, thorough, and finishing quickly.
- Cleanup and professionalism: Crews are described as professional, courteous, and careful, with thorough cleanup and minimal disruption (e.g., no nails left behind).
- Insurance coordination: Multiple reviews highlight assistance with insurance claims, handling paperwork, and communicating with insurers to streamline the process.
- Customer satisfaction and loyalty: Many customers express strong satisfaction, loyalty, and willingness to recommend the company or use them again for future needs.
- Real-world outcomes: Several testimonials mention notable improvements in home appearance and protection, including durable results after severe weather (e.g., derecho) and stress-reducing support through insurance challenges.

In summary, potential customers can expect responsive, professional service with strong emphasis on communication, insurance claim support, quality workmanship, and thorough cleanup across roofing, siding, and related exterior work.