Paramount Home Improvements LLC

- Overall, experiences with Paramount Home Improvement are mixed. A large number of customers praise the company for high-quality workmanship on windows, doors, roofing, and porches, with professional crews, courteous service, prompt measurements and installations, thorough cleanups, and competitive pricing. Several reviews note quick turnaround times (e.g., windows installed within a week; porches or kitchens completed in a timely manner) and strong follow-up from staff such as Tom, Keith, or CJ.

- Positive outcomes frequently highlighted include: airtight or well-installed windows, durable roofing/porches, helpful explanations during estimates, and repeat business across multiple homes or rental properties.

- Several customers report notable negatives, primarily around communication and warranty handling: failure to respond to warranty inquiries or service requests, difficulties reaching the owner, and disputes over promised timelines or refunds. Some reviews allege unresolved leaks or moisture issues due to roofing work, improper flashing, or ventilation problems, and one instance of a long-delayed or unresolved refund of deposits.

- A subset of reviews mentions pricing advantages or concerns about value, with at least one customer stating the price was significantly lower than competing quotes, while others imply pricing or scope concerns without resolution.

- There are regional discrepancies noted by customers (e.g., references to different locations such as Rochester Hills, Grand Blanc, Flint area), contributing to confusion about service area and warranties.

- Several reviews warn potential customers to verify contract details: confirm the scope of work, warranty terms, expected timelines, deposit handling/refunds, and the contact method for ongoing support. They also emphasize the importance of written agreements and explicit exit or dispute procedures.

- In summary, customers considering Paramount should weigh strong workmanship, professionalism, and value on many projects against reports of inconsistent communication and warranty/service follow-through, and should seek clear written terms and verifiable references before committing.