One Nation Exteriors LLC

- Overall, customer experiences with One Nation Exteriors are mixed. Several customers praise the company for high-quality workmanship, professionalism, integrity, and thorough cleanup across siding, roofing, and other exterior projects. They also note strong support during the insurance process, including discounts and guidance on insurers.

- Positive themes:
- Clear, timely, and responsive communication from staff (notably Mark) throughout the project.
- High-quality results with attention to detail; clean, tidy job sites; and efficient work (e.g., a roof replacement completed in one day).
- Helpful staff who manage insurance aspects, secure discounts, and provide guidance on next steps.
- Some fixes provided at no cost (e.g., small siding issue) and good collaboration with customers to achieve desired outcomes.
- Strong endorsements from customers and referrals, with mentions of integrity and customer care.

- Negative experiences and concerns:
- Delays and scheduling issues, particularly with door installations (examples include a six-week promise and a 16-week delay with no door or confirmation).
- Reports of poor communication and, in at least one case, rude or disrespectful behavior from an owner.
- A few projects where leaks or issues were not resolved and required follow-up work by others.

- Practical details for potential customers:
- Projects commonly involve roofing (including hail damage scenarios), siding, gutters, and doors; timelines can vary, and confirmable install dates are important.
- The company may assist with insurance claims, potentially secure discounts, and help navigate deductibles.
- Expect proactive updates and a focus on customer comfort and decision-making; however, verify communication expectations and project timelines in writing.
- Ask for references, clarify warranties/guarantees, and discuss cleanup and site protection preferences before work begins.