Oaks Roofing and Siding

- Overall, customer feedback is mixed: some experiences report problems during installation and poor post-installation communication, while others describe highly positive service and outcomes.

- Negative/concerned points:
- An installation incident during a rainstorm allegedly led to ceiling damage and was not adequately addressed because roof coverage was lacking.
- Calls to the installer or regional supervisor were reportedly not returned.
- An insurance inspection questioned the workmanship quality and there was dissatisfaction with how the matter was handled.

- Positive experiences and themes:
- Several reviews praise on-site project managers and crews for professionalism, courtesy, efficiency, and cleanliness.
- Start times around 7:00 AM with long workdays, finishing a job promptly, and thorough cleanup.
- Multiple accounts of reasonable pricing and high workmanship standards.
- Specific staff highlighted: Nate (on-site project manager) described as professional; Paul (team leader) ensuring crew needs were met; Jeremy assisting with product selection; Keefer leading the crew.
- Product references include the GAF Timberline roofing system and general confidence in the lasting quality of the installation.
- Overall satisfaction with the final roof and willingness to recommend Oaks Construction/Roofs.

- Practical notes for potential customers:
- Expect potential early starts and multi-day projects with strong emphasis on cleanup.
- Verify the project manager assigned to your job and establish a clear communication plan for updates and issue resolution.
- Confirm products used (e.g., GAF Timberline) and warranties, and discuss how weather-related incidents will be handled.
- Consider obtaining multiple references given the mix of experiences in reviews.