Best Exteriors
1999 Harrison St #10219, Oakland, CA 94612, USA
- Customers consistently describe the company as knowledgeable, honest, and easy to work with, with staff who explain options clearly and avoid pressure to replace an entire roof.
- The scope cited spans roofing and related work: roof replacement and repairs, chimney repair, standing seam copper details, slate repairs, gutter upgrades (including 4" to 6" gutters and guards), downspouts, attic ventilation (attic fan), and even siding/decorative trim work.
- Insurance claims are a common theme. The team helps with the claim process, reviews damage, recommends whether to file, and, in some cases, secures coverage that reduces out-of-pocket costs.
- Communication is highlighted as a strength: detailed assessments with photos or videos, clear explanations of materials and timing, and regular project updates from a dedicated manager.
- Projects are described as efficient and well-coordinated, with many completed in a single day or within a short timeframe. Crews are praised for being punctual, organized, and thorough.
- Quality and outcomes are frequently noted: durable installations, improved aesthetics, and systems (roof, gutters, drainage) functioning well after completion. Customers often report a noticeable improvement in craftsmanship.
- Pricing is generally viewed as fair, with several mentions of reasonable estimates and good value for quality work. Some reviews note help with securing favorable insurance outcomes.
- Aftercare and reliability are emphasized. Small issues (like a minor drip) are fixed at no charge, and emergency or after-hours service is available, including rapid responses to leaks or storm damage.
- Several customers report repeat use or willingness to recommend the company to friends and family, including for rental or multi-property work.
- The owner is sometimes noted as personally inspecting projects, offering practical guidance, and helping with material selection without pressuring high-cost options.
- The team’s accessibility and customer service are highlighted, including responsive office staff, patient explanations for questions, and ongoing support through various stages of the project.
- Overall sentiment across reviews is high satisfaction, with many customers stating they would hire the company again for future roofing or gutter needs.
Slate roofing, copper fittings (including standing seam copper), and shingles are the most mentioned materials; gutters and flashing are also referenced in related work.
Excellent
Same-day to next-day; emergency responses noted as quick in some cases
Occasional minor issues during projects; a few instances of scheduling or communication hiccups; some reviews mention upsell pressure from other contractors (not the reviewed company).
Warranties on roofing materials are mentioned; specifics are not detailed; workmanship warranties are not specified.
Excellent
Prices described as fair and reasonable with good value for money; several notes about competitive pricing and insurance claim assistance reducing out-of-pocket costs.
Ensure attic ventilation and airflow are adequate when planning roofing work.,If gutters aren’t leaking or damaged, they may not need replacement yet; monitor condition.,Consider upgrading gutters (e.g., from 4" to 6") to improve drainage where appropriate.,Regularly inspect the roof and gutter system for issues and address leaks promptly.,Regularly check flashing and copper details (and slate) as part of ongoing maintenance.
1999 Harrison St #10219, Oakland, CA 94612, USA
1999 Harrison St, Oakland, CA 94612, USA
2349 E 22nd St, Oakland, CA 94601, USA