North City Roofing inc.

(4.8)
60 reviews
+1 408-540-3870

North City Roofing inc. Reviews

Overall, experiences with North City Roofing are predominantly positive, with customers praising Rudy and the team for professionalism, knowledge, and attentive service. Practical details frequently cited include:

- Services and outcomes: roof repairs, maintenance, panel work, and gutter system installation or repair; many reports of high-quality workmanship and leaks resolved.
- Communication and transparency: written estimates with multiple options, detailed explanations, and regular updates, including photos of in-progress and completed work; some customers received reports for insurance purposes or via FaceTime discussions.
- Scheduling and efficiency: several projects completed ahead of schedule or quickly, with some customers noting prompt responsiveness and efficient cleanup.
- Professionalism and care for property: courteous crews, efforts to minimize noise and debris, and thorough post-job cleanups; drones or photos used to document conditions in some cases.
- Additional support: assistance with related issues discovered during repairs (e.g., dry rot, termite inspections) and coordination to address non-roofing concerns; positive testimonials about Rudy’s honesty and reliability.

Noted drawbacks include:
- A few negative experiences, such as gutters damaged and nails left in the yard during a roofing job, with one party perceiving a lack of accountability.
- Occasional scheduling delays or last-minute lateness, though explanations were provided and customers often had flexible availability.

Overall, many reviews recommend the company for roofing needs, citing strong workmanship, clear communication, and proactive problem solving, with a minority of incidents related to on-site damage or timing.

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Additional Information

🏗️ Common Materials

None specified for siding; reviews focus on roofs and gutters, with mentions of cedar shake roofs and clay tiles.

Quality Rating

Excellent

⏱️ Response Time

Within an hour to same day

📝 Common Complaints

Gutters damaged during roofing and nails left in yard; occasional lateness or rescheduling; communication gaps about issues

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing described as reasonable and competitive; generally good value for money

🔧 Maintenance Tips

Not mentioned

Location

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