Mueller Roofing Inc

- Overall impression: mixed but largely positive. Many customers praise fast response, professional conduct, solid workmanship, and thorough cleanup; a few report communication gaps and one issue with nails left on the driveway.

- Timeliness and scheduling: quotes often provided quickly (sometimes within a day); some jobs completed in a single day or within 12 hours; typical project timelines ranged from a week to about a week and a half from estimate to installation. Emergency or weather-related repairs were reported as being addressed promptly.

- Work quality and outcomes: most customers report a high-quality roof install with good appearance; gutters and optional features (e.g., gutter covers) were installed as advised; cleanup was frequently noted as thorough and leaving the site in good condition.

- Quotes and pricing: several customers noted competitive pricing, with some saying they beat other companies or were middle-of-the-road in price. Visual aids and options (color/shingle visuals) helped decision-making.

- Key staff and service experience: Levi is repeatedly highlighted as professional, knowledgeable, and honest; other staff (Adam, Jr Phil, Tim H) are mentioned positively for responsiveness and customer service. A long-time customer cited ongoing warranty support and dependable service.

- Communication and reliability: generally responsive, but there are notable exceptions. At least one customer experienced no follow-up after requesting a quote, and another reported repeated attempts to contact with no receipt of a response.

- Practical considerations for potential customers:
- Expect quick on-site inspections and prompt quotes; many jobs completed rapidly.
- Cleanup is commonly emphasized as thorough, sometimes leaving no debris behind.
- Visual options for colors and shingles are available to aid decisions.
- Be aware of potential communication gaps; follow up if you don’t hear back after initial contact.
- For emergency or wind/damage repairs, the company has a track record of timely response.

- Notable positive themes: fast service in urgent situations, honest and transparent guidance, strong workmanship, and dependable warranty/aftercare.

- Notable concerns: nails left on the driveway in at least one case; some customers experienced insufficient follow-up after initial quotes or visits.