Mr. Roofing & Gutters Austin

Summary: Customer reviews consistently describe Mr. Roofing & Gutters as reliable, professional, and reasonably priced, with emphasis on timely service, transparent communication, and quality workmanship. Key practical takeaways for potential customers:

- Punctual arrivals and efficient work; crews arrived on time and completed projects as scheduled; thorough cleanup after work.
- Competitive, reasonable pricing; several reviewers note affordable rates for the quality provided.
- Clear, non-pushy communication; experienced staff explained needed work and options without high-pressure sales.
- High-quality results and durability; roofs and gutters repaired or replaced to a high standard, with positive notes on performance during subsequent storms.
- Strong customer service and follow-up; one-week follow-up after completion and prompt handling of any minor issues or questions.
- Responsive to emergencies and issues; quick response after hail damage and proactive problem-solving for leaks, including diagnosing flashing-related causes.
- Ability to diagnose and fix complex or historically difficult problems; reviewers cited accurate assessments and lasting fixes, sometimes addressing issues overlooked by others.
- Specific personnel mentioned; John (and John Loden in one review) were highlighted for professionalism, transparency, and leadership; other crew members (e.g., Damian and James on gutters) were noted for diligent work and site cleanup.
- Suitable for various residential settings; positive references include pier‑and‑beam houses and multi-part roof configurations, with explanations of issues and feasible solutions.