One Way Construction and Roofing
121 E Jennings St, South Bend, IN 46614, USA
- Response time and availability: Reports of rapid response (within an hour or same day) and willingness to work on weekends; some jobs completed within 24 hours of contact. At least one note of being too busy for a small job.
- Services provided: Roofing, siding, soffit, fascia, ridge caps, and leak repairs; handling storm-related damage; free roof inspections; photo documentation of work (before/after photos).
- Pricing and quotes: Described as fair or reasonable; quotes often given over the phone; some customers cited the price as the best among multiple estimates; invoices included a detailed itemization.
- Work quality and outcomes: Consistently described as high quality, with “excellent workmanship” and thorough attention to detail; quick and efficient completion; several mentions of complete repairs and successful outcomes.
- Customer service and communication: Noted for fast, friendly, and thorough communication; family-owned business with courteous, professional interactions; updates provided with photos.
- Documentation and transparency: Clear documentation via before/after photos and detailed written descriptions of work performed.
- Client base: Serves residential customers frequently; also reported servicing a law firm (commercial); one testimonial mentions a cross-state hire (Georgia to Indiana), indicating willingness to travel for work.
- Guarantees and assurances: Some testimonials reference a full guarantee on work.
- Positive and negative signals: Overall positive sentiment with strong endorsements; a minority of feedback indicated dissatisfaction about prioritizing smaller jobs or being too busy to take on certain requests.
- Notable identifiers: Referred to as Mr. and Mrs. Handyman / Ramona Cruz and team; described as a family-owned operation.
Not specified
Excellent
Within the hour
Limited availability for small jobs; at times they were too busy to help with minor repairs
Full guarantee
Excellent
Reasonable and fair pricing; good value
No maintenance tips mentioned
121 E Jennings St, South Bend, IN 46614, USA
919 E Chippewa Ave, South Bend, IN 46614, USA
55960 Apple Rd, Osceola, IN 46561, USA