Mountain Top Construction, LLC

Summary of customer experiences:

- Overall, feedback is mixed-to-positive. Customers frequently report good outcomes on gutters, windows, and roofs, with several noting quality work, helpful advice, color-matched gutters, resolved drainage issues, and affordable pricing. The team is described as caring about their work and taking time on projects.

- Positive details repeatedly highlighted:
- Gutters: color matching to the home and effective drainage improvements.
- Roofing and metal work: solid workmanship and valuable guidance.
- General sentiment: service described as excellent and the company trustworthy, particularly by customers in El Paso.

- Notable negative/concernful experiences:
- Roof color discrepancy: the color of shingles installed did not match the requested/approved color, and the owner declined to make changes.
- Partial scope issues: only a portion of the roof coverage and later gutter work led to disagreements; gutters were installed in a location different from the customer’s request, resulting in removal of some decorative hardware.
- Customer service and follow-up: a promised $100 referral fee to bring in new customers was not honored; requests for a warranty statement and documentation were not satisfied.

- Additional brief note: at least one customer simply stated, “Awesome job on the gutters.”