M&M Roofing, Siding & Windows - Lake Charles

(4.7)
20 reviews
+1 337-436-7151

M&M Roofing, Siding & Windows - Lake Charles Reviews

Overview: The reviews describe M&M Roofing Siding & Windows as a contractor for roofing, siding, gutters, and related exterior work, with many customers noting professional crews, quality workmanship, and responsive communication. Practical details highlighted include the range of services performed, timeliness, coordination with insurance adjusters, and outcomes such as clean work areas and aesthetically pleasing results. A minority of feedback points to occasional interpersonal issues.

- Services performed: New Hardi-Plank siding with fascia and soffit, porch ceiling and post wrapping; gutter installation; roof repairs or replacements; occasional soffit/facia work, including work after hail damage. Windows were referenced as a topic for estimation in at least one case.

- Scheduling and timeliness: Work described as on schedule and completed efficiently; some crews worked on Saturdays; multiple projects reported as completed promptly or within days.

- Quality and outcomes: Reported high-quality results with positive aesthetic outcomes (“looks great,” “excellent clean up,” “fantastic job”).

- Communication and project management: Customers praised professionalism and ease of working with Cory Guidry and Mike Anderson; strong responsiveness to estimates and questions; coordination with insurance adjusters and presentation of material options; kept workspaces clean and orderly.

- Warranties and pricing: Warranties described as favorable; payment options highlighted; some reviews noting competitive pricing and clear material options.

- Customer experience and referrals: Several customers indicated they would hire again and strongly recommend the company to others; repeated engagements and referrals were common.

- Negative feedback: One reviewer reported encountering rude employees; another mentioned waiting on an estimate for windows, suggesting variability in experience.

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Additional Information

🏗️ Common Materials

Hardi-Plank (fiber cement) siding; includes fascia and soffit.

Quality Rating

Excellent

⏱️ Response Time

Typically within 1 day for estimates with prompt scheduling; some projects started on weekends.

📝 Common Complaints

Occasional rude employees; otherwise the reviews are overwhelmingly positive.

🛡️ Warranties Offered

Warranty mentioned as strong/best; exact terms not specified.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive about pricing; some reviews note great price or good value.

🔧 Maintenance Tips

No maintenance tips mentioned.

Location

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