MLM Construction Roofing Brooklyn NY

Summary of customer experiences with MLM Construction Roofing / MLM Roofing:

- Services mentioned include siding/roofing-related work: skylight replacement, gutter work, vent replacement, stucco application on back-wall, weatherproofing, flashing, and addressing roof leaks; some reports also reference ponding and repitching concrete surfaces.

- Timeliness and site care: several customers note crews arrived on time and left the site clean after each day; multiple reviews describe professionalism and courteous behavior. A few accounts mention delays or disputes over scope and cost.

- Positive outcomes: a number of reviewers describe the work as high quality, professional, and reliable, with quotes such as “perfect and seamless,” “on time,” “reasonable price,” and “highly recommended.” Several testimonials highlight clean work sites and satisfactory results (e.g., new roof looks great).

- Negative experiences and workmanship concerns: multiple detailed complaints describe issues such as vents and fixtures not sealed or weatherproofed, gaps in stucco, inadvertent removal of a water pipe, improper panel access, and water intrusion continuing after repairs. Some reviews say patchwork failed to resolve problems or created new ones.

- Communication and customer service issues: some accounts describe difficult interactions with the owner, including disagreements over repairs, price, and responsibility for fixes; others praise responsiveness and transparency from other team members, indicating inconsistent experiences.

- Warranty and coverage: a 3-year workmanship warranty is cited, but reviewers report confusion or disputes about what the warranty covers and when it applies, with some claims that certain fixes were not considered warranty-covered.

- Subcontractors and pricing: several reviews mention subcontractors referred by the company and note variability in performance; pricing is described as competitive in some cases but questioned in others, particularly regarding additional costs for follow-up work.

- Overall impression: the feedback is mixed. Many customers report positive, professional service and satisfactory results, while others describe significant workmanship issues, unresolved leaks, and disputes over scope, costs, and warranty. Prospective customers are advised to obtain a detailed written scope of work, clear warranty terms, and multiple references before proceeding.