MidSouth Construction

(4.9)
927 reviews
+1 615-712-8893

MidSouth Construction Reviews

- Overall sentiment across reviews is positive, with customers frequently praising professionalism, reliability, and quality of work on roofing, gutters, and related repairs.
- Project management and communication are highlighted as strengths: dedicated representatives (e.g., Erik Popplewell, Zach, James Kuykendall, Greg, Justin, Donald, Chris G.) provided clear explanations of steps, kept clients informed, and assisted with insurance claims.
- Timeliness and efficiency are repeatedly noted: installations and repairs often completed quickly, sometimes within a single day; crews generally arrived on time and worked efficiently.
- Work quality and results are frequently described as high, including effective leak repairs, proper gutter fixes, accurate roofing work, and visually satisfactory outcomes; some projects include post-work photos and follow-through checks.
- Customer service and integrity are emphasized: honest assessments (e.g., about whether to replace or repair), responsive handling of questions, and willingness to address issues or corrections promptly.
- Estimates and pricing are described as fair and transparent: prompt quotes, options presented without overselling, and competitive pricing cited in multiple instances.
- Cleanup and site respect are common positive notes: crews left properties clean and undisturbed beyond the work completed, with some providing before/after photos.
- Specific scenarios mentioned include handling insurance-related processes, free roof inspections, and managing water intrusion or flood-related damage, all with generally favorable remarks about ease and collaboration.

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Additional Information

🏗️ Common Materials

No specific siding materials are mentioned; reviews reference roofing materials (shingles) and exterior components like gutters, downspouts, pipe boots, soffit, and related roof repairs.

Quality Rating

Excellent

⏱️ Response Time

Within 24 hours (often same day)

📝 Common Complaints

No major complaints; occasional notes on the stress of a full-project or insurance-claim process being messy.

🛡️ Warranties Offered

Not specified; no explicit warranties mentioned; there is implied follow-up to fix issues when they arise.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing described as fair and reasonable with value for money; no attempts to oversell.

🔧 Maintenance Tips

No maintenance tips mentioned in the reviews.

Location

Other Siding Repair Services in Nashville