Mid Atlantic Roofing Systems, Inc

Customer feedback portrays Mid Atlantic Roofing Systems as a contractor capable of roof replacement, gutters, siding, decking, and window work. Many reviews commend responsive communication and assistance with insurance claims, naming representatives such as Jack (claims liaison), John W. Myers (sales), Wesley Stevens, Ben Whitley, and Kirk as accessible, professional, and helpful. Installations are frequently described as efficient, with roofs often completed in a single day and crews leaving the property clean and orderly. Several customers note help coordinating with insurers and securing supplemental allowances, and they report satisfactory workmanship and curb-appeal improvements.

Positive operational details highlighted include quick, organized installations (often one day for roofs, under one day for gutters), neat cleanup, and thorough project management. Customers frequently express high satisfaction with the results, quality of materials and workmanship, and the overall experience when issues are addressed promptly. Several reviews indicate they would reuse Mid Atlantic and recommend them for future roofing or siding needs.

There are some negative experiences noted. One review describes ongoing roof leaks after a full replacement and describes repairs as not warrantied, leading to ongoing costs. Another account involves yard damage and a damaged gas grill with unsatisfactory follow-up, and there are mentions of a crew missing soffit repairs and other communication gaps. A few customers advise caution and request assurance of warranty coverage and post-build service.

Window projects are also mentioned positively in some reviews. A sales process with Kirk and installation crews (Mike, Dave, and Doug) is described as customer-focused, with noted value, timely delivery, and satisfied results. Overall, feedback is mixed-to-positive, with strong praise for sales and service, efficient installations, and problem resolution in many cases, while a minority report persistent issues or property damage.