MAXWALLPRO LLC

(4.8)
212 reviews
N/A

MAXWALLPRO LLC Reviews

- Overall sentiment: The majority of reviews praise MaxWallPro for honest, hard work and high-quality results, with steel siding viewed as durable, low-maintenance, and visually appealing. A few reviews include negative experiences, including an unauthenticated or misrepresented operation and unresolved issues.

- Practical benefits highlighted by customers:
- Durability and weather resistance: Steel siding is described as highly durable, resistant to warping or cracking, and capable of withstanding harsh weather and storms.
- Low maintenance and upkeep: Many customers note that steel requires minimal upkeep; a simple rinse is often enough to keep it looking fresh.
- Finish quality: The finish is described as scratch-resistant and long-lasting, maintaining the appearance for years.
- Aesthetic outcomes: Steel siding provides a sleek, modern look; color and trim were reported to be matched accurately to customer specifications.
- Value and professionalism: Several customers felt they received fair value, with thorough, professional service and no corners cut.
- Fire resistance and safety: Fire resistance is cited as a peace-of-mind benefit.
- Environmental aspect: Steel siding is described as eco-friendly and recyclable.
- Energy and comfort improvements: Installing radiant barrier insulation led to immediate cooling benefits and, in at least one case, a noticeable drop in electric bills.
- Problem solving and repairs: Some reviews note replacement of damaged old siding, sealing of wood rot and pests, and improved soffit sealing to prevent pest entry.
- Communication and transparency: Positive feedback includes being kept informed with progress photos and clear explanations throughout the project.
- Specific installation success: Customers report precise attention to corners, seams, and details; on-time completion; and reliability in difficult weather.

- Notable concerns and negative experiences:
- Alleged misrepresentation and unprofessional conduct: One account claims the business operated as an individual rather than a legitimate company, with a fabricated “manufacturer discount,” work begun without HOA approval, and a lack of accountability and follow-through.
- Poor workmanship and unfinished work: The same account describes carelessness in installation (unwrapped insulation, damaged decking), missing warranties, mismatched invoicing, and multiple unresolved issues (soffits, siding, electrical outlets, downspouts, fencing) after payment of about $40,000; the owner allegedly stopped showing up and a subcontractor had payment disputes.
- Warranty and documentation gaps: Reported delays or refusals to provide the warranty, with warranty details only sent after repeated requests and by mail rather than email.
- Authenticity concerns about reviews: A note accompanying reviews claims some positive photos may have been used from other homes, and another account asserts the reviews may be fake.

- Practical takeaway for potential customers:
- If considering steel siding, expect durable material with low maintenance, good insulation benefits when paired with radiant barriers, and clear communication during projects.
- Request written contracts detailing scope, timeline, warranty, and payment terms; verify HOA approval requirements; obtain multiple solid references and written warranties.
- Be aware that, while many customers report high satisfaction, there are accounts describing significant disputes and alleged misrepresentation; perform due diligence and review multiple, verifiable references before proceeding.

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Additional Information

🏗️ Common Materials

Steel siding

Quality Rating

Excellent

⏱️ Response Time

Not specified

📝 Common Complaints

Misrepresentation or pricing concerns, poor workmanship and incomplete installation, lack of accountability and poor communication, issues with HOA approvals and follow-through

🛡️ Warranties Offered

Warranty mentioned but terms unclear; one negative review suggests it was not delivered promptly

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally good value for money with fair estimates; one review reports price misrepresentation concerns

🔧 Maintenance Tips

Steel siding is low maintenance; rinse with water to keep it looking fresh. Seal damaged areas and openings to prevent pests and water intrusion

Location

Other Siding Repair Services in Jacksonville