Martinez Roofing Inc

Customer experiences with Martinez Roofing are predominantly positive and focused on reliable workmanship, clear communication, and effective handling of insurance processes. Key practical takeaways for potential customers:

- Services and outcomes: The company performs roof replacements (often after hail damage) and various roof repairs, including leak investigations and fixes, with several reviewers noting the final results as “great,” “phenomenal,” or “amazing.” One reviewer reported upgrading shingles to Class 4 at no extra charge.

- Timeliness and scheduling: Many accounts describe timely service, with some repairs completed quickly (even “in less than a day”) and replacements carried out promptly after approval.

- Communication: Reviewers repeatedly highlight clear, helpful communication with both the customer and the insurer, including updates on work progress and assistance in coordinating with the insurance company.

- Insurance coordination and compliance: A common theme is support with insurance claims, including meeting with adjusters and ensuring repairs comply with current codes.

- Quality and follow-through: Several reviews emphasize high-quality workmanship and thorough fixes, with some customers noting the crew’s diligence and integrity. A long-standing leak issue was resolved after multiple visits, and post-repair performance has remained leak-free in subsequent rain.

- Staffing and professionalism: Crews and office staff are described as polite, respectful, and professional. Specific names mentioned include Steve and Miguel, with project managers and crews praised for their reliability and communication.

- Pricing and value: Several customers report fair or reasonable prices and good value, with at least one noting paying out of pocket but still feeling satisfied with the value.

- Minor issues and resolutions: Occasional scheduling or scope miscommunications occurred (e.g., one repair delayed by weather, another due to differing crew scopes), but most accounts indicate these were resolved and did not derail the overall project.

- Local business and loyalty: Some reviewers value the local nature of the business (from Greeley) and express willingness to support local services and continue using Martinez Roofing for future needs.

Overall, potential customers can expect prompt service for roof replacements and repairs, proactive communication, helpful insurance coordination, and professional crews, with generally positive outcomes and good value for the price.