Magic Roofing & siding inc

- Overall, most customers report a highly positive experience with Magic Roofing (and Siding), noting professional conduct, clear communication, and satisfactory workmanship.

- Positive practical details:
- Scheduling and communication: office staff responsive, questions answered promptly, helpful in selecting roof shingles or materials, and able to define expectations to avoid cost surprises.
- Timeliness and workmanship: crews arrived on time, worked efficiently, completed jobs within the promised timeframe (some cases in a single day), and performed high-quality roofing work.
- On-site behavior and cleanup: crews were respectful, avoided non-work areas, and thoroughly cleaned up after completion; the finished roofs were described as visually impressive.
- Materials and compatibility: able to source or accommodate historic or specific materials as required; multiple reviews note the roof improvements and curb appeal.
- Value and results: several customers highlighted competitive pricing or good value and praised the final product.

- Negative or cautionary points:
- Inspection gaps and resulting damage: at least one reviewer alleged that an inspector (named George) missed holes in plywood, leading to water damage during rain after gutters and windows were installed as a supposed fix.
- Contract and upsell issues: a separate reviewer described disputes over a contract termination for windows and gutters they did not need, with unresolved delivery/signature issues and potential legal action.
- Other minor concerns: a reviewer mentioned an issue with a reviewer’s experience regarding the perceived focus on upsells rather than necessary repairs.

- Overall takeaway for potential customers:
- Expect professional, courteous service, clear communication, and high-quality results with strong cleanup and minimal disruption.
- Confirm scope, materials, and costs in writing; verify inspection thoroughness to avoid oversights; clarify what is included (e.g., gutters/windows) and review any upsell items before proceeding.