Lousberg Roofing & Exteriors

Summary of customer experiences with Lousberg Roofing and Exteriors:

- Overall sentiment is highly positive, with repeated emphasis on reliable, high-quality roof replacements and exterior repairs, especially after hail damage, and strong support navigating insurance processes.

- Responsiveness and communication: customers note quick responses (often same day) and straightforward, honest explanations of conditions and options. The team is described as professional and easy to work with, with ongoing follow-up and clear communication.

- Insurance coordination: multiple reviews highlight proactive assistance with insurance claims, including meetings with adjusters, ensuring adequate estimates, and guiding clients through paperwork; many customers report a smoother, less stressful claim process.

- Scheduling and timeliness: projects are frequently completed on time or ahead of schedule; crews are described as efficient and respectful of clients’ time and property.

- Quality of work and cleanup: work quality is repeatedly praised, with attention to detail and professional workmanship; post-project cleanup is noted as thorough (including removal of nails and leaving the yard/space clean).

- Owner and crew notes: Pam Lousberg is repeatedly commended for knowledge, involvement with clients, and professionalism; Ivan is highlighted for responsiveness and skill; crews are described as ethical, conscientious, and easy to work with.

- Scope of work: reviews cover roof replacements for hail damage, exterior repairs, gutters, and some window work; several testimonials come from repeat clients or referrals from other businesses (e.g., a lumber company), indicating ongoing trust and reliability.

- Customer impact: clients report reduced stress during repairs, confidence in the work, and willingness to recommence with the company for future projects; many would highly recommended or return for future needs.