Local Roofing & Construction

(4.9)
34 reviews
+1 501-830-8550

Local Roofing & Construction Reviews

Local Roofing and Construction is described by multiple customers as a capable contractor for roofing, gutters, siding, decks, fences, and related home repairs, with frequent praise for project management, communication, and workmanship. Several clients report strong, non-pushy collaboration with project managers and office staff, involvement of homeowners in decisions, and effective coordination with insurance claims.

Positive experiences commonly cited:
- Project managers (notably Jose and Asher) are knowledgeable, approachable, and participatory, with minimal pressure to upsell.
- Work is described as high quality, completed on schedule and on budget, by hardworking crews.
- Cleanliness and professionalism of workers; good cleanup after jobs.
- Successful completion across a range of projects (roof repairs, gutter work, deck and fence projects, mailbox rebuilds with brick matching, drywall, painting, and other interior/exterior tasks).
- Positive experiences with office staff (e.g., Julianne) and project managers who guide clients through processes, including insurance interactions.

Notable concerns and mixed reviews:
- One significant negative experience related to flood damage work in March 2024 highlighted delays (5–7 days promised vs. 16 days actual), wrong flooring installed (despite assurances), inconsistent walk-throughs, rushed painting with blemishes, visible drywall cut lines, subcontractor no-shows, and perceived lack of manager oversight. The reviewer stated it was not their best experience despite some good work.

Notable projects and outcomes:
- Rebuilt a mailbox with brick matching; clients praised the brickwork, professionalism, and willingness to ensure satisfaction.
- Roof and gutter repairs generally described as straightforward experiences with smooth coordination of insurance and cleanup.
- Multiple reviews express willingness to hire again, and to consider the company a go-to for future work.

Practical takeaways for potential customers:
- Expect clear communication, involvement in decisions, and a focus on staying on schedule and within budget for most projects.
- Be explicit about material choices and scope to avoid discrepancies; confirm all selections in writing.
- For work that involves insurance, the company appears capable of handling claims and coordinating with insurers, but verify who will manage your file and how communications will occur.
- For multi-day or complex jobs, ask for a detailed timeline and milestones, and request regular progress updates.
- If considering flood or interior restoration work, discuss expectations for subcontractors, oversight, and quality control to minimize the risk of the issues noted by at least one reviewer.

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Additional Information

🏗️ Common Materials

Quality Rating

Excellent

⏱️ Response Time

Typically several days to a few weeks; some projects experienced significant delays (e.g., 16 days when 5–7 days were estimated).

📝 Common Complaints

Delays and longer-than-promised project timelines,Inconsistent workmanship on some tasks (e.g., mismatched floor type, paint blemishes, rushed finishes),Poor oversight of subcontractors (no-shows, delays),Communication gaps and assurances that were not kept

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally good value and pricing; projects were often on budget, with praise for handling insurance and straightforward processes, though some delays affected perceived value.

🔧 Maintenance Tips

No maintenance tips mentioned.

Location

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