LOA Construction and Austin Roofing

Customers reported prompt scheduling and rapid project start, with roof replacements or repairs completed within days to a week after the initial inspection. The company often coordinated with insurance, helping to secure funds and prepare updated notices and paperwork. Reported work outcomes included complete roof replacements, gutter repairs or replacements, skylight repairs, and leak fixes, with attention to detail and long-lasting results. Crews were described as punctual, professional, friendly, and thorough, leaving properties clean and orderly. Communication was noted as clear and proactive, with customers kept informed at each step. Several staff members were singled out for praise—Matt Prall, Johnny, Trey M., and Avis—for honesty, clear explanations, and going above and beyond. Customers frequently stated the team treated their homes with care and respect, and many said they would recommend the company. Overall, experiences conveyed were largely positive.