Legacy Exteriors

Customer experiences with Legacy Exteriors are mixed, with many positive reports about workmanship, responsiveness, and overall project management, alongside a few significant complaints about service and billing.

What reviewers praise
- High-quality work on siding, gutters, trim, windows, doors, and roof-related tasks; crews described as professional, thorough, and dedicated to detail.
- Strong project management and communication, especially from Nate Salverson; patients during material selection and responsive updates during the project.
- Timely installations, good follow-up on minor punch lists, and thorough cleanup after work.
- Positive experiences with post-install service for issues that arose, including quick response to weather-related problems and leaks.
- Reasonable and value-focused pricing in several cases; some reviews note the ability to obtain multiple quotes and find a good option with Legacy.

Notable concerns and negative experiences
- A few customers report aggressive or disagreeable interactions with company personnel, including one claim of threats of legal action after providing a truthful review.
- One project involving front steps and a walkway was altered without approval, leading to ongoing disputes over the final bill and dissatisfaction with the outcome and warranty support.
- A reviewer describes a loss of confidence due to perceived scope creep and a poor handling of changes, culminating in a smaller discount on the final invoice and long-term frustration.
- Some comments indicate billing disputes or skepticism about warranty coverage, including a perspective that wear-and-tear issues were not appropriately covered after the stated period.

Overall scope of work noted in reviews
- Services mentioned include siding installation, gutters and gutter protection, trim, downspouts, garage doors, windows, doors, and minor roof work; exterior insulation and skylights are also referenced.
- Projects range from single-property siding or gutter work to multi-element exterior remodels and property-management-level tasks, with several reviewers noting positive experiences across multiple projects.
- Several customers emphasize cleanups, professionalism of crews, and good office support, while a smaller subset highlights dissatisfaction with customer service or billing practices.