Landmark Roofing & Renovations

Overall, the reviews portray Landmark as a contractor primarily handling roofing, siding, flashing, and related repairs, with most customers reporting positive experiences and practical outcomes, and one notable exception.

- Services and scope observed: roof replacement, siding repair/patching, chimney flashing, gutter work, and storm-damage repairs; some projects included inspections of adjacent roof areas.

- Practical outcomes: high-quality materials used, good colorMatching for siding, thorough clean-up after completion, and finishes described as long-lasting or “like brand new.” Several jobs were completed quickly (some in a day to a day-and-a-half) and some work proceeded despite weather constraints.

- Customer service and communication: multiple reviewers highlighted patient explanations of costs, transparent pricing, and an itemized or easy-to-understand quote. Many described ongoing communication, updates throughout the process, and a straightforward, stress-free experience. Staff such as Aaron were repeatedly praised for knowledge, responsiveness, and professionalism.

- Reliability and workmanship: reviewers cited on-time scheduling, steady progress, and attention to detail. Several noted that crews were respectful of the property and left the site clean; some mentioned going beyond minimum requirements by checking other roof areas as part of the job.

- Notable positive themes: easy process from estimate to final inspection, honest pricing, and workmanship that matched or exceeded expectations; customers felt the team cared about delivering quality results.

- Negative review to consider: at least one reviewer described a serious issue involving a large upfront payment, delays in material procurement, disputes over supplier details, and a lengthy refund process. This stands in contrast to the majority of positive experiences and suggests potential risk factors to verify in terms of payment terms, material sourcing, and contract specifics.

- Practical takeaways for potential customers: request an itemized, written quote with material specs; confirm lead times and material suppliers; discuss payment terms and refunds/upfront deposits; ask about warranties and what is covered in the contract; inquire about project scheduling and how remaining roof/siding checks will be handled if weather or supply delays occur.