Lakeland Exteriors & Roofing

Across multiple customer reviews, Lakeland Exteriors & Roofing (Lake Villa) is described as providing positive roofing and related repairs with strong attention to detail, communication, and cleanup. Key themes include:

- Customer service and quotes: Office staff (notably Jennifer) provide timely responses and detailed quotes, often with explanations and photos; colors can be customized and not always stock options; the owner (Derek) is cited as responsive and knowledgeable.
- Work quality and range: Work includes roof replacements, gutter/downspout work, fascia and flashing repairs, leak fixes, skylight work, and even metal building repairs. Customers report professional crews, efficient execution, and high-quality results (e.g., 50-year shingles, durable installations).
- Project management and timelines: On-site planning is clear, crews arrive on schedule or early, and large crews (8–10 workers) complete projects relatively quickly; follow-ups are common to address details or touch-ups.
- Cleanliness and site handling: Numerous reviews mention thorough cleanup, removal of nails and debris, and attention to protecting plants or surrounding areas.
- Insurance assistance: Several customers credit the company with assisting or advocating during insurance claims, sometimes resulting in coverage for a new roof.
- Pricing and value: Quotes are described as fair or reasonable; some reviewers note they are not the cheapest, but many consider the quality and service to offer good value.
- Neighborhood and consistency: Neighbors have replicated referrals after positive experiences, and customers express ongoing trust for future projects with Lakeland.
- Notable staff and teamwork: Recurring mentions of specific team members (e.g., Derik/Derick, Sean, Miguel, Eduin, Hefer, Inmer, Jose, Eduardo) highlight consistent professionalism and cooperation across crews.