Kroll Construction

Overall, the experiences show a mix of highly positive workmanship and some notable negatives. Across siding, roofing, gutters, and window work, customers repeatedly report professional, thorough service, on‑time or promptly responsive scheduling, and clean, unobtrusive job sites. Key staff frequently mentioned in positive terms include Bob (noted for quick replies, professionalism, and effective window service), Cory and Tristin (siding work), Mo (lead of crew on a roof project), and Micky (sales) in at least one favorable review. Several customers observed added value from crews identifying and addressing additional home issues during work, with many noting a strong likelihood to hire again or to recommend the company.

Positive outcomes emphasized:
- Siding and roofing projects completed professionally and with good results.
- Window repairs completed quickly and effectively, with multiple mentions of Bob’s responsiveness and helpfulness.
- Cleanups were thorough, leaving sites largely indistinguishable after work.
- Some customers reported helpful follow-up and problem resolution, and long-term satisfaction across different projects (siding years earlier, roof later).

Practical concerns and negative feedback:
- One contractor (Daniel) was described as sloppy, with dust from jackhammering, a lack of site protection, missing tools, missed appointments, poor communication, and unfulfilled promises; this significantly colored the overall perception of the company for that reviewer.
- A separate review criticized owner responsiveness after project completion, including financing concerns and lack of communication.
- A gutter installation issue was noted where seam sealer residue appeared to disrupt drainage, and follow-up contact with the sales representative was problematic.
- Some customers expressed strong dissatisfaction tied to the behavior of specific personnel and inconsistent communication, contrasting with others who reported excellent service.

Overall impression for potential customers:
- The company is commonly perceived as capable of delivering quality siding, roofing, and window work with professional crews and reliable on-site performance, especially when communication lines (notably with Bob) are responsive.
- Potential buyers should assess individual crew performance and ensure clear expectations about scheduling, protection of the site during demolition, post-installation follow-up, and payment/financing arrangements, given the mixed feedback on these aspects.