Koontz Roofing & Exterior Construction

(4.9)
374 reviews
+1 812-876-2722

Koontz Roofing & Exterior Construction Reviews

- Overall sentiment is generally positive across roofing, gutter, siding, and window projects. Customers report high workmanship quality, professionalism, and reliable results.

- Timelines and workmanship: roofing projects are often completed quickly (sometimes in one day or a day and a half) with crews described as well-coordinated and efficient. Clean-up after work is frequently praised as thorough. Several customers note good outcomes on gutters and window additions, with strong attention to detail.

- Communication and service: many reviewers highlight prompt responses to questions or concerns, transparent and easy-to-understand quotes, and helpful guidance on material choices and insurance coordination. Several mention project coordination with the same staff (e.g., Nate Koontz, Chandler) as a positive factor.

- Pricing and value: multiple reviews describe reasonable or competitive pricing and clear quotes, with some customers appreciating money-saving or upgrade options (such as gutter upgrades).

- Areas of concern: there are a few negative notes. One siding repair job reportedly missed about half of the repairs and quotes did not include a top piece, with later attribution to a different employee and a report of being blocked on social media after raising concerns. A separate comment mentions a leak repair timing and scheduling, but overall satisfaction remains high in most cases.

- Services offered: roof replacement, gutters, siding repair, and window replacement (including adding a window). Some projects involve shared-wall condos or multi-project work based on neighbor referrals.

- Performance and durability: at least one roof is described as having held up well through winter and after a wind incident, indicating confidence in long-term durability.

- Recommendations: many customers say they would hire Koontz again and would recommend them to others, with neighbor references and positive mentions of color selection and material choices.

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Additional Information

🏗️ Common Materials

Not specified (no siding materials mentioned).

Quality Rating

Excellent

⏱️ Response Time

Typically prompt; reviews describe timely responses and scheduling, often within a few days.

📝 Common Complaints

Occasional incomplete repairs or missed items and related misquotations/scope gaps; communication gaps in one instance.

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Prices described as reasonable or competitive; good value for money.

🔧 Maintenance Tips

No maintenance tips mentioned

Location

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