Kincaid Roofing & Remodeling L.P.

Summary:
Reviews depict Kincaid Roofing (Kris Kincaid & Kincaid Roofing) as a primarily storm-damage roofing provider in the Lubbock area, with frequent references to insurance-claim assistance, clear communication, timely project completion, and thorough site cleanup. Customers describe staff as helpful and professional, with particular praise for front-office support and claim guidance.

Key practical details:
- Insurance and claims assistance: guidance through the claims process, liaison with adjusters, and efforts to ensure proper coverage for storm damage.
- Timeliness and quality: projects completed on time; use of high-quality materials; work described as thorough and top-notch.
- Communication: frequent, clear updates from both office and crew; responsive handling of questions and questions about color selection.
- On-site practices: professional crews, respectful conduct, and daily site cleanup.
- Customer service experience: friendly, supportive staff (notably Katy); stress-reducing process and clear, compassionate guidance through challenging circumstances.
- Overall impressions: consistently high satisfaction, with phrases like “highly recommend,” “best in town,” and “local and accountable.”