Kainos Roofing & Exteriors — Windows, Doors, Gutters & Siding

- Overall impression: The majority of customers report a positive experience with Kainos Roofing and Exteriors, highlighting honesty, integrity, and trustworthy service.

- Communication and transparency: Many customers praise clear, proactive communication, detailed bids with explanations of options, prompt responses to questions, and on-site updates (including photos).

- Timeliness and efficiency: Several jobs were completed quickly, with materials delivered fast and installations completed within days of the initial contact; some customers noted very fast turnarounds for roof replacements after storms.

- Quality and workmanship: Customers frequently compliment the quality of materials and workmanship, as well as thorough site cleanup (no nails left behind) and attention to detail.

- Scope of work and capabilities: Reviews mention roofing, siding repairs, gutters, windows, and doors. The company is described as capable of handling difficult jobs (e.g., three-story homes, proximity to power lines) and storm-damage repairs, including navigating insurance claims.

- Customer service and staff: Repeated praise for specific team members (e.g., Manny, Delonte, Jimmy, Eliel, Jose) for responsiveness, on-site presence, and professional conduct.

- Financing and pricing: Several reviews note competitive pricing and the availability of financing options; some customers compared bids and found Kainos to offer good value.

- Insurance assistance: Multiple customers appreciated help with the insurance process after incidents like derecho or severe storms.

- Potential drawbacks: At least one review highlights issues with professionalism, internal organization, and scheduling, suggesting variability in customer service experiences despite good final results.

- Recommendation tendencies: Most customers indicate they would recommend Kainos, with a few exceptions citing inconsistent service or administrative problems.